Trouble Ticket System

Todo

• I noticed that the system is not very fast. This, I believe, has two reasons. Reason one is me not programming very efficient in Perl. The second one is based in the use of Perl instead of C. Since I don't have any spare time left, I can't imagine re-implementing it in C or C++, which I really would like. Therefore I need volunteers for this task or I will try to extract parts of the system and re-write them in C.
• The system lacks documentation.
• fork() when sending mail so the user gets a reply quickly.
• Complete multilingual support.
• Currently the system lacks any statistics.
• A universal query should be implemented.
• It would be a good idea to also support MySQL since it's widely used. Volunteers please step forward.
• Multilanguage documentation
• Statistics
• Field names don't use gettext() yet
• Switch over to real gettext()